Hurco Service and Support | Hurco Parts | Hurco

​​​​​​​​​ ​

The Service + Support
You Deserve

When you buy a piece of equipment that you rely on for your livelihood, service AFTER the sale is critical. According to our customers, the Hurco Service/Support Team is the best in the industry!

FAQs  

Frequently Asked Questions

Search our online knowledge base of solutions to frequently asked questions.

Read FAQs →
Machine Manuals  

Machine Ma​nuals

Find getting started, operation, and service manuals for your equipment.

Find Manuals →
Customer Training  

Training

Learn Hurco programming with online video courses or find a cnc training class near you.

Learn more about training →
Parts & Accessories  

Parts & Accessories

Get a quote for parts or accessories for your equipment.

Requests Parts →
Maintenance  

Extended maintenance

Get a quote for extending the coverage on your Hurco product.

See maintenance options →
Distributor Local CNC Service  

Find local service

Locate one of our many full service distributors near you.

Find your local distributor →
Training Videos - Intro Classes 

WinMax® Intro Classes (VIDEO)

These online videos will help you learn to program the Hurco WinMax conversational control. At the end of each lesson you will be given the opportunity to apply what you have learned.

Mill Intro →5-Axis Intro →Lathe Intro →
WinMax Help Center  

WinMax® Help Center

Documentation and manuals for the WinMax control.

Visit help center →
CAD CAM Providers & Information  

CAD/CAM Information

At Hurco, our software engineers and applications engineers work closely with the most well-known CAD/CAM providers.

Learn more →

CNC MAINTENANCE

Upgrade Options

You can’t afford for your equipment to be down. To keep your machine running consistently and accurately, invest in one of Hurco’s maintenance programs.

Preventative Maintenance

What would less downtime mean to your machine shop? More margin, less stress, or happier customers? For just dollars a day per machine you can reduce downtime and extend the life of you Hurco equipment.

Service TypeSilverGoldPlatinum
50 Point Inspection
Detailed Report
Repair Recommendations
Full Geometry Adjustment-
Ballbar Test-
Laser Certification--
Remote Diagnostics Monitoring--
Spare Parts Discount5%10%15%
Service Travel Discount-50%No Charge
Service Labor Discount-5%10%

Extended Warranty

What would less downtime mean to your shop? More margin, less stress, or happier customers? For just dollars a day per machine you can reduce downtime and extend the life of you Hurco equipment.

Warranty TypePackage Description
Parts Warranty

Full 3-year warranty on new machines. Standard warranties apply after which this program covers the machine for the remaining period totaling 3 years or 6,000 machine hours, whichever comes first.

Control Warranty

One year protection on control components only after a machine is out of warranty. Does not cover drives and motors or mechanical components. Additional 50% off travel costs on service calls and 30% discount on all other parts not covered by the contract.

Machine Certification

Keeping your equipment properly aligned is key to making accurate parts for you customers. Re-certify your machines every two to three years to keep them in top shape.

Certification TypePackage Description
Laser & Ballbar Certification

Laser map machine linear and rotary axes. Re-compensate the axes. Provide a detailed printout of the machine condition. Provide an explanation of requirements if mechanical repairs are required to bring in accuracies. Additional 20% off parts and labor to correct mechanical or electrical inaccuracy issues.

5-Axis Centerline Cetification

Check and adjust axis centerlines for 5 axis machines to ensure consistent and accurate operation.

CNC TRAINING

Training Designed for the Way You Work

When you invest in a CNC machine that is as flexible and powerful as the Hurco, the quickest way to achieve maximum benefit from Hurco technology is to make sure you have proper training. Learn more about our training options by clicking on the boxes below.

Webinar​ Training Schedule →Online Training Videos →Training at your facility →

​Webinar Training

Following is an explanation and schedule of programming training classes available from Hurco North America for 2021.

  • Hurco WinMax Mill Programming –This training class covers Conversational programming for 3 axis machines and basic operation of the control.  Students are guided through a course of programming parts from basic to more complex. 
  • Lathe Programming – This training class covers Conversational programming and basic operation of the control for lathes.  Students are guided through a course of programming parts from basic to more complex. The first two days of the course cover 2 axis lathes, an optional third day covers live tool programming and an optional 4th day covers sub-spindle operations.  ​
  • Hurco 5-Axis Programming – This 2-day course covers the Hurco WinMax 5-axis Machining Center Control. Students in this course must have either taken the Hurco WinMax Mill Programming course or have extensive experience running a Hurco WinMax 3-axis Machine. 
  • Custom Training – This training is scheduled on an as-needed basis and consists of training specific to the particular customer's needs. The length and cost of the training will be determined based on how much material the customer wants to cover. Please call to discuss your needs.
  • Onsite Training – Any of these classes can also be conducted at your facility. Please see the "At Your Facility" pricing below.
hurco cnc programming training classes


How much does it cost?

Following are the prices for training. Lunch will be provided for the students at Hurco on full training days; however, transportation, lodging and other meals will be the responsibility of the student.

Call 800.634.2416, Option 1 to schedule.

WEBINAR TRAINING PRICES & SCHEDULE

Prices

ClassWebinar Training
WinMax Mill Programming or Lathe Programming & Live Tool / Sub-spindle Programming Class$150 / person
WinMax Mill 5-Axis Class (for experienced WinMax users only)$150 / person

Hurco Programming Class Schedule: November 2020 – October 2021​

WinMax® Mill WinMax® 5-Axis Mill WinMax® Lathe1
Nov 9 – 11Nov 12 – 13Nov 17 – 20
Nov 30 – Dec 2Dec 3 – 4Dec 8 - 11
Jan 11 – 13Jan 14 – 15Jan 19 – 22
Feb 1 – 3Feb 4 – 5Feb 16 – 19
Mar 1 – 3Mar 4 – 5Mar 9 – 12
Mar 29 – 31Apr 1 – 2Apr 6 – 9
Apr 26 – 28Apr 29 – 30May 4 – 7
Jun 7 – 9June 10 – 11June 15 – 18
Jul 12 – 14July 15– 16Jul 20 – 23
Aug 2 – 4Aug 5– 6Aug 10 – 13
Sep 13 – 15Sep 16– 17Sep 21 – 24
​Oct 4 – 6
Oct 7– 8Oct 12 – Oct 15
Notes:
  • Lathe Class is 2 days; if needed, 3rd day is for live tool training & 4th day is for sub-spindle training​

Call 800.634.2416, Option 1 to schedule.