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FAQs

Our service and applications departments have compiled a list of answers for questions customers frequently ask. To save time, you can search the FAQs to see if your question has already been answered. Articles are sorted from latest to oldest. Please use the search field below to type in your question or keyword.


Search through frequently asked questions:  
  • How to use Conversational Back Spot Face Data Block

    Tags: Applications, WinMax, Software

    Click here to download the PDF Document including screenshots

    • Z Start- spindle will turn on at plunge feed and will start feeding DOWN at closing feed.
    • Z Plunge- Once this point is reached, the tool will rapid DOWN to the Z bottom plus the difference between length of cut and tool length in Advance Tool Settings (see images below) 
    • Z Depth- feeds UP to this depth at the plunge feed.
    • Z-Clearance- Rapids DOWN this amount then reverses spindle
    • Z- Retract- Feeds DOWN to this position at closing feed, Once this positon is hit Z rapids out of the hole.
    Article: 96 | Last updated on: 1/16/2017  4:44 PM
  • What is Transform Plane

    Tags: Applications, Software, WinMax

    The Hurco WinMax control is programmed using Universal Rotary for multi-sided programming. Simply program the tool as it would rotate around the part, and don’t think about how the part is moving.

    • Designed to operate on any 4 or 5-axis Hurco machine
    • Control determines the necessary rotary movements based on the axes available
    • All rotations are incremental from original WPC
    • Programs can be shared between different machine configurations

     

    Click here to download the WinMax Transform Plane Quick Reference Guide​

    Article: 95 | Last updated on: 1/17/2017  4:38 PM
  • What is Universal Rotary and how do I program with it

    Tags: Applications, WinMax

    What is Universal Rotary?

    ​The Universal Rotary program type is designed to operate on any 4- or 5-axis Hurco machine - regardless of the axis configuration. 

    The control will make the necessary movements based on the axes that it has available.

    This means that Universal Rotary programs can be shared between many machines in the shop, and allows the operator to use whichever machine is available at the time…not just the machine that the program was run on previously.

    Click here to download the PDF document about Programming with Universal Rotary.

    This document includes:

    • Rotary Orientation Settings
    • Rotary Parameters are used to orient the cylinder
    • Axis of Rotation Settings
    • Zero Angle Settings
    • Cylinder Origin Point Settings
    • Cylinder Radius Data Settings
    • Tool Vector Angle Settings
    • Off Centerline Distance Settings
    • Machine Configuration Settings
    Article: 94 | Last updated on: 1/17/2017  4:36 PM
  • What is Automatic Safe Repositioning and how do I change the Conversational ASR Parameter Settings

    Tags: Applications, Software, WinMax

    What is ASR? (US Patent US8244386)

    A method for automatically repositioning a tool within the three-dimensional working space of a machine tool system from a current position to a target position, the method including the steps of:

    (A) computing at least one retract move of the tool, based on a retract vector, from the current position to a retracted position in a retract plane by adjusting the retract vector, as necessary, such that the retract vector corresponds to movement of the tool toward the retract plane while remaining within the working space of the machine tool system;

    (B) computing at least one plunge move of the tool, based on a motion vector that is an inverse of a plunge vector, from the target position to a plunge position in the retract plane by adjusting the motion vector, as necessary, such that the motion vector corresponds to movement of the tool toward the retract plane while remaining within the working space of the machine tool system; and

    (C) moving the tool from the current position, to the retracted position and from the plunge position to the target position, wherein the retract plane defines a desired safe distance of the tool from a part prior to moving the tool from the plunge position to the target position.

    Click here to download the PDF document for Conversational ASR Parameter Settings Tutorial

    Click here to download the PDF document for NC ASR Tutorial and Quick Reference Guide

    Article: 93 | Last updated on: 1/17/2017  4:19 PM
  • What is Cycle Interrupt and how do I use it

    Tags: Applications, WinMax

    ​Cycle Interrupt can be used anytime the operator wants to suspend the automatic operation of the machine – in either conversational or NC programs – and place the machine into a semi-manual mode. 


    During a Cycle Interrupt the machine can be manually jogged – in any axis – to any desired location, for any reason.


    Once automatic operation of the machine is required again, the operator can simply press the AUTO mode key, followed by the flashing START CYCLE button.


    The machine will safely resume the previous operation from wherever it was interrupted.

    Click here to download the PDF with screenshots and intructions.

    Article: 92 | Last updated on: 1/17/2017  3:37 PM
  • What is Recovery Restart and how do I use it

    Tags: Applications, WinMax

    Recovery Restart is a way to restart a program – either conversational or NC – in the middle, without the need to enter extra code or start on any particular line in the program. 


    Simply cursor to the line you wish to start on, manually set or auto set the restart marker, and press START CYCLE to begin machining. 


    The control will buffer any necessary modal codes from the program, above the location where the restart marker was placed, and begin movement from the desired location.


    A Recover Restart is a single-shot execution, and will disappear once the program has been completed – meaning that the program will begin from the beginning of the file the next time it is started.

    Click here to Download the PDF for additional information on how to:

    • Restart an NC Program
    • Restar a Conversational Program

     

    Article: 91 | Last updated on: 1/17/2017  3:33 PM
  • How to use Advanced Tool Settings

    Tags: Applications, WinMax

    The Advanced Tool Settings can be used to precisely describe a particular cutting tool, set default parameters for the tool, document ordering information, and add notes about the tool.

    Click here to download the PDF with screenshots and instructions on how to use ATC.

    Article: 89 | Last updated on: 1/17/2017  3:23 PM
  • How to use SFQ settings

    Tags: Applications, WinMax

    Select Surface Finish Quality

    SFQ Controls the acceleration & deceleration of the machine axes

    The lower the SFQ setting number, the longer the delay before acceleration of the next commanded axis begins – which results in a sharper corner and longer cycle time. A higher SFQ setting will cause the next commanded axis to begin to accelerate much sooner, and will result in a more rounded corner and shorter cycle time. The gap between the green and blue lines below shows the elapsed time between the deceleration of the X-axis, and the acceleration of the Y-axis.

    How-to-Use-SFQ-Settings_2.jpg

    Click here to download the PDF

     

    Article: 87 | Last updated on: 1/17/2017  3:12 PM
  • How do I alter an existing numerical value

    Tags: Software, Applications

    Altering an existing numerical value in the Hurco control is easy. Simply follow these steps:

    ​1. Highlight the value field that you want to alter
    2. Type in the amount that you want to alter the current value by
    3. Select the direction you would like to alter the number in (+/-)
    4. Then press the ENTER key

    Click here to download the PDF document for detailed instructions

    Article: 86 | Last updated on: 1/17/2017  3:05 PM
  • How to clear the tool in spindle

    Tags: Applications, WinMax

    ​This document goes over the following

    • ​Performing a Tool Change
    • Clear the Tool in Spindle
    • Tool Touch-off
      • Without touch probe
      • With touch probe
    • Part Setup
      • Without part probe
    • Absolute Tool Length Calibration Defined

    Click here to download the PDF: Using a MAX5 Console or using a MAX4 Console

    Article: 85 | Last updated on: 1/17/2017  2:37 PM
  • How to switch a tool from AUTO or MANUAL

    Tags: WinMax, Applications

    Tool Changes and Auto/Manual Tools

    This document will help with getting you familiar with changing tools and setting your tools to Manual or Auto (in ATC). First, find the TOOL CHANGER hard keys on your control. The AUTO hard key under TOOL CHANGER is what we will use to initiate tool changes.

    Click here to download the PDF

    Article: 84 | Last updated on: 1/17/2017  2:14 PM
  • How to perform a manual toolchange

    Tags: Applications, WinMax

    This document goes over the following

    • ​Performing a Tool Change
    • Clear the Tool in Spindle
    • Tool Touch-off
      • Without touch probe
      • With touch probe
    • Part Setup
      • Without part probe
    • Absolute Tool Length Calibration Defined

    Click here to download the PDF: Using a MAX5 Console or using a MAX4 Console

    Article: 83 | Last updated on: 1/17/2017  1:48 PM
  • If WinMax will not launch, or just hangs and you get no error

    Tags: Software, WinMax

    Option 1: You may need to completely uninstall and reinstall WinMax

    1. Click on the windows start menu win7 button.pngin the bottom left corner of the computer desktop screen.
    2. Go to the control panel and Uninstall WinMax Mill or Lathe, whichever isn't working.
      • If you're uninstalling the Lathe, make sure to uninstall the Hurco Motion Control Demo as well as OptiClient.
    3. After uninstalling, you should go to C:\ program files x86, Hurco folder and delete everything inside.
    4. Reboot the computer

    Once you've rebooted, refer to the WinMax installation video to reinstall the software:

    Click here to watch the steps for this in the WinMax installation video

    Option 2: Edit the permissions for the applications

    1. Go to C:\ Program Files (X86); Hurco; and choose the WinMax Mill or Lathe folder.
    2. Right click on both max5ui and Winmax.exe and select properties.
    3. On the compatibility tab, click "change settings for all users".
    4. For all users, check the box that says run this program as an administrator.
    5. This can be especially helpful in Windows 10.

    Note:It may be necessary for you to temporarily disable your firewall or anti-virus software, as these can inadvertently block certain files and services from running when launching WinMax (Click here to watch the steps for this in the WinMax installation video)

    Explanation: Most firewalls and anti-virus programs that are running on your computer will show up on your Windows Taskbar next to the clock. Most programs will allow you to right click on the icon and select 'Turn Off', or 'Disable'. If you do not see this option you will need to open the firewall or anti-virus software and disable it. If you need additional, detailed instructions on how to disable or turn off a specific firewall or anti-virus software, contact the software company directly.

    Article: 82 | Last updated on: 5/2/2016  3:40 PM
  • If you can't open OptiClient and get "Message #003 Your Machine ID is invalid"

    Tags: Software, WinMax

    OptiClient will need to be reset using the command prompt:

    Note: This will reset OptiClient. After you've reset OptiClient, you will need to re-option your desktop software again.

    1. Click on the windows start menu win7 button.pngin the bottom left corner of the computer desktop screen.
    2. Place the cursor in the search field, and type CMD (short for command)
      • The command window should appear
    3. Navigate to c:\program files (x86)\Hurco\Opticlient by typing in the following commands:
      win7 button.png

    Click here to watch the steps for this in the WinMax installation video


    Article: 81 | Last updated on: 5/2/2016  2:57 PM
  • The system option is not enabled, please do so now

    Tags: Software, WinMax
    Why you received error:

    Installation of WinMax software requires you to have an administrator account, or with an account with local administrative privileges.

    Solution:

    Note: after you reset OptiClient, you need to re-option your desktop software again.

    1. Open OptiClient by double clicking the desktop icon opticlient-icon.jpg
    2. Select the correct radio button for Mill or Lathe.
    3. Click on "tools" from the pull-down menu at the top of the screen.
    4. Select "Admin" and enter the password 46268
    5. Check the radio button that says "Reset OptiClient", click "Apply", then click "OK".

      Click here to watch the steps for this in the WinMax installation video


       
      Article: 80 | Last updated on: 5/2/2016  3:11 PM
    • This setup requires administrative privileges that appear to be unavailable. Would you like to try again?

      Tags: Software, WinMax
      Why you received error:

      Installation of WinMax software requires you to have an administrator account, or with an account with local administrative privileges.

      Solution:
      1. Click on the windows start menu win7 button.pngin the bottom left corner of the computer desktop screen.
      2. With the mouse, right click "computer" and then select "manage" from the pop-up menu.
      3. Select the local users and groups... groups... and then the administrators group.
      4. Note: your domain or local login username must be in here in order for you to be a local administrator. It's possible you will need your IT staff to help you with this.

        Click here to watch the steps for this in the WinMax installation video


         
        Article: 79 | Last updated on: 5/2/2016  2:51 PM
      • AB7_Constant_Beep

        Tags: Hardware, Service

        Directions to determine the source of the Constant Beep

         

        1.                    Power off the HURCO   Switch is on the right side of the Power box.

        2.                    Open the Power box and on the Left side wall you will see the  Main Computer Card  (the Big one) at the top edge in the center unplug the cable.  Tab on each side of connection push outwards to release.

        3.                    Once unplugged leave it off and turn on Power.  Is the BEEP still present? 
        If so you have a failed Main board.

        4.                    If the Beep is gone, power down and plug the cable back in  make sure the tabs go all the way up!

        5.                    Power on to see if beep is back.  If it is Back Power off again!

        6.                    Open the Back of the Control head. Find the Cable that comes from the keyboard.
        (It comes out of a slot in the Aluminum plate left side low.

        7.                    Unplug this from the small circuit board it plugs into.  Power on again!

        8.                    Is the Beep Gone?  If so you need a New Key board.

        9.                    If BEEP is still present, power down again pull the cable that comes down the Pendant from the Small board and power up.  Is the Beep Gone?  If not then the control harness is bad, if it is gone you have either a bad RUN STOP BOARD (the small board) or one of the two push buttons have failed.

         

        RUN STOP BOARD            415 0128 905

        Stop Switch                           404 3677 002

        Run Switch                           404 3677 001

        Main board.                           415 0124 500T

        Key Board                             405 3001 026T

        Control Cable                       423 0200 001

         

        Any questions please call 1-800 638 1849

         

        ALWAYS SAFTEY FIRST. If in doubt PLEASE CALL.  1 800 638 1849

         

        Article: 77 | Last updated on: 11/13/2014  1:35 PM
      • PM_SERVO_MOTOR_CHECKS

        Tags: Hardware, Service

         

        How to check out a PM SERVO MOTOR on the AB5/C, 6 or 7 Controls:

         

        1.    Gain access to motor terminals. S7 gauge motor is under the left cover plate.
        S6 & S8 gauges are accessed from under the gauge housing.
        On LP gauges the motor is under the gauge in a metal housing.

        2.    Disconnect both motor leads. These are the two wires closest to the pulley end of motor.

        3.    Using a Digital Meter measure the resistance between the two terminals on the motor.
        Normal reading is 1 to 3 ohms. Readings of 0 or much higher than 3 are a problem.
        Rotate motor shaft and recheck in several places.

        4.    Check the resistance between motor terminal and motor case (frame).
        This should be an open circuit (infinite ohms), if less than 750K ohms this will cause
        failure alarms. Motion Error, Calibration faults etc…
        Rotate motor shaft and recheck in several places.

        5.    There are 6 brushes total in the motor. Four for the motor & two for the Tach.
        Pull motor brushes and inspect commutator, if burnt & pitted the motor needs to be replaced.
        Check brush length, if .25” or less, or if the edges are chipped, cracked then replacing
        the brushes is an option. Part number for the brushes is 401 4002 003 this is for one brush.

        6.    If the motor assy. is 8 years or older we recommend replacing the motor assy.
        Part number is 001 2009 010, Motor Tach Encoder for AB6 & 7. 001 2009 004 for AB5/C

         

        Copley AMP Check Out

         

        7.      On plug to rear left side of AMP.  Top & bottom Pin is power in to AMP  60VDC at Main Power on

        8.      Same Plug middle two pins should have 60 VDC when Run Button is pushed!

        9.      Long Plug near front of AMP is control signals. This is Numbered Bottom to Top 1 to 20
        Measure Pin # 7 to 15 Should be +3.5VDC before RUN is Pushed.  Should drop to zero when RUN is pushed.  If no voltage before RUN is pushed then AMP is BAD. If it drops to zero volts and no LED and/or no output Volts to motor when RUN is pushed then AMP is BAD.

        10.   If it does not drop to Zero you may have a bad Motion Module  or cabling problems

         

        Any questions please call 1-800 638 1849

        Article: 76 | Last updated on: 1/5/2015  1:34 PM
      • AB7 Part List and Wiring Diagrams

        Tags: Software, Hardware

        ​Please refer to the attached document.

        >> Click Here do open

        This manual is intended for use in the identification, requisition, and issuance of parts for the Hurco Autobend 7 Gauging System. Parts listed in this manual meet specific critical equipment design specification requirements. The use of any non-recommended substitute replacement parts may be the source of added trouble. Do not assume that if parts look alike, they are the same. The majority of parts have special properties known only by the manufacturer. The specific parts are the result of particular requirements established by extensive research and testing. There is a continuing program to further improve existing parts. Many of these improvements cannot be detected by visually comparing old and new parts. For these reasons, it is extremely important that only recommended replacement parts be used.
        Article: 75 | Last updated on: 11/14/2014  1:31 PM
      • AB7 OPERATING MANUAL

        Tags:

        This manual is for the Autobend 7 control system:

        Programming and Operations Manual for Autobend 7

        ​Please see attached document bellow.

         ab7_op_657rD.pdfab7_op_657rD.pdf

        Article: 72 | Last updated on: 5/2/2012  2:27 PM
      • PRE-INSTALL MANUAL FOR YOUR HURCO VMX/VSX SERIES MACHINING CENTER

        Tags:

        ​This article applies to:
        VMX Series
        VSX SERIES

        Answer:
        If you are looking for pre-installation information prior to receiving your new Hurco VMX/VSX series maching center please review the attached manual.

        Article: 71 | Last updated on: 5/2/2012  2:26 PM
      • PRE-INSTALL MANUAL FOR YOUR NEW HURCO VM1/VM2 MACHINING CENTER

        Tags:

        This article applies to:
        VM10
        VM20

        Answer:
        Please review the attached pre-install manual prior to receiving your new Hurco VM1 or VM2 maching center. It contains information on foundation support, lifting, power, air requirements prior to the installation of your new Hurco VM1 or VM2.

        Article: 70 | Last updated on: 5/2/2012  2:26 PM
      • LOOKING FOR PART NUMBERS FOR YOUR MAX 3 CONSOLE KEY TOPS

        Tags:

        This article applies to:
        BMC Series
        Machining Centers 
        UltiMax

        Answer:
        Need part numbers for your Ultimax 3 console keytops? Please see the attached document for Hurco part numbers.  

        Article: 69 | Last updated on: 5/2/2012  2:26 PM
      • HURCO USA OPERATIONAL WARNING LIGHT INFORMATION

        Tags:

        This article applies to:
        Machining Centers 
        VMX24 Machining Center 
        VMX30 Machining Center 
        VMX42 Machining Center 
        VMX50 Machining Center 
        VMX60 Machining Center 
        VMX64 Machining Center 
        VMX84 Machining Center 
        VTC 40 

        Answer:
        Having Trouble finding information on how to read the Operational Warning Light on your Hurco Machining Center? Please see the attached document.

        Article: 68 | Last updated on: 5/2/2012  2:25 PM
      • HOW DO I PROGRAM MY HURCO AUTOBEND 5 CONTROL

        Tags:

        This article applies to:
        Autobend Controls 

        Answer:
        Please see attached Adobe Acrobat File for the Autobend 5 Programming Manual.
         

        Article: 65 | Last updated on: 5/2/2012  2:24 PM
      • HOW TO CHANGE TOOL POTS ON YOUR HURCO SWING ARM TYPE 24 STATION CAT 40 TOOL CHANGER

        Tags:

        This article applies to:
        Machining Centers 
        VMX Series
        VMX24 Machining Center 
        VMX30 Machining Center 
        VMX42 Machining Center 
        VMX50 Machining Center 
        VMX60 Machining Center 
        VMX64 Machining Center 
        VMX84 Machining Center 


        Answer:
        Please see the attached Hurco Technical Information Notice 1135 on how to change the tool pots on your Hurco Machining Center using the 24 station 40 Taper Swing arm Tool Changer.

        Article: 58 | Last updated on: 5/2/2012  2:20 PM
      • FACTORY FORMATTED FLOPPY DISKETTE PROBLEMS

        Tags:

        This article applies to:
        UltiMax Controls and Software 
        UltiMax

        Answer:
        If you are getting errors after inserting a brand new diskette purchased from a local supplier, please refer to Technical Information Bulletin 1130 that is attached.

        Article: 56 | Last updated on: 5/2/2012  2:19 PM
      • LUBRICATION PROCEDURE FOR LINEAR RAIL MACHINES REQUIRING GREASE

        Tags:

        This article applies to:
        Machining Centers 
        VMX Series
        VMX50 Machining Center 
        VTC 40 

        Answer:
        Please see attached Field Service Bulletin 1282 for the procedure to grease your Hurco VTC 40 and VMX 50 Machining Center Linear Rails.

        Article: 54 | Last updated on: 5/2/2012  2:18 PM
      • ULTIMAX IS REPORTING NAVIGATION FAULTS

        Tags:

        This article applies to:
        Metal Cutting 
        UltiMax Controls and Software 
        UltiMax

        Answer:
        If Ultimax is reporting Navigation Errors on your Ultimax 3 or Ultimax 4 Control and you are asked to capture the NAVERR Files, please see attached document (SWB_015.doc) on how to capture these errors to be sent to Hurco for review. Also when asked to send the NAVERR Files, please complete the attached (Naverros.pdf) form so Software Engineering has all of the machine information needed to make the correct diagnosis of error. This can be e-mailed to service@hurco.com.

        Article: 52 | Last updated on: 5/2/2012  2:17 PM
      • MY HURCO AUTOBEND AB5/5C CONTROL IS REPORTING A "MOTION ERROR"

        Tags:

        This article applies to:

        • Autobend Controls 

        Answer:

        If your Hurco Autobend 5/5C Control is reporting the following error message "MOTION ERROR" check the following:
        1. Check the fuses and circuit breakers inside the Hurco power cabinet and backguage.
        2. Check the servo enable signal at connector J1 pin 8 to pin 12 (on guage drive board), signal should go to 12vdc when the run button is pressed.
        3. Check for 15vdc at connector J1 pin 9 to pin 12 (on guage drive board.
        4. Check for 2-47vdc coming out of the guage drive board on connector J3 pin 1 to pin 3 when you press the run button.
        5. Check for an open winding on the motor (1 ohm), and tach (47 ohm).
        6. Check for output voltage on motor 3-5vdc and tach 203vdc when backguage is moved by hand.
         
        If problems persist contact Hurco Technical Support for further assistance.

         

        Article: 47 | Last updated on: 5/2/2012  2:16 PM
      • MY AB7 HURCO AUTOBEND CONTROL IS REPORTING A "MOTION ERROR"

        Tags:

        This article applies to:
        Autobend Controls 
        Autobend 7 Control 

        Answer:
        ITEMS TO CHECK:
        Does the backguage move?
        Check for mechanical binding on the ballscrew.
        Check encoder for proper operation.
        Check to make sure you are getting 2-63vdc at the motor when the run button is pressed.
        Does the green run light on the Copley Amp come on when the run button is pressed?
        If the problem persists, contact Hurco Technical Support for further assistance.

        Article: 46 | Last updated on: 5/2/2012  2:16 PM
      • HOW DO I MAINTAIN MY HURCO AUTOBEND BACKGAUGE COMPONENTS

        Tags:

        ​This article applies to:
        Autobend Backgauges
        Autobend LP11
        Autobend LP21
        Autobend LP22
        Autobend LP22-54

        Answer:
        Clean the guide rods and ballscrew with a clean lint free cloth. Use 10 weight oil to lube both the guide rods and ballscrew.
        For cleaning the linear scale channel, use a clean lint free cloth and lubricate with a lithium base grease.

        Article: 45 | Last updated on: 5/2/2012  2:15 PM
      • MY AB5 AUTOBEND CONTROL HAS NO DISPLAY

        Tags:

        This article applies to:
        Autobend Controls 

        Answer:
        PROBLEM:
        My Hurco AB5 Autobend Control has no Display.
        Push the run button to see if the backgauge calibrates. If OK proceed to the next step
        Check for 5vdc between the main board and the dot matrix board. If OK proceed to the next step
        Ohm out the gray ribbon between the main board and the dot matrix. If OK, proceed to the next step
        If any of the above items are not correct you have a bad main board part number 001-1530-003
        Contact Hurco Technical Support at 1-800-638-1849 or fax order to 1-317-298-2621 or e-mail toparts@hurco.com

        Article: 44 | Last updated on: 5/2/2012  2:15 PM
      • MY X AXIS ON MY HURCO AB7 AUTOBEND CONTROL IS NOT MOVING

        Tags:

        This article applies to:
        Autobend Backgauges
        Autobend 7 Control 
        Metal Fabrication 
        Autobend Controls 

        Answer:
        My X Axis is not moving on my Hurco AB7 Autobend Control.
        Try the following steps:
        Make sure that the motion module and main board are seated together
        Check to see that the green run light on the Copley amp. lights up when the run button is pushed.
        Check the dac, servo enable and the input voltage (47 or 63 vdc) on the Copley amp.
        Make sure that the connections on the motor and tach are secure.
        Move the backgauge by hand to see if you have any mechanical binding.
        Check for an opening winding on the motor (1 ohm), and tach (47ohm).
        Check for motor output (3-5vdc), and tach (2-3vdc) when moving the backgauge hand.
        If the problem persists, contact Hurco Technical Support for additional information.

        Article: 43 | Last updated on: 5/2/2012  2:15 PM
      • COMMUNICATION ERROR ON MY AB5/5C CONTROL

        Tags:

        This article applies to:
        Autobend Controls 
        Answer:
        PROBLEM:
        If you are getting a "COMMUNICATION ERROR" on your Hurco AB5/AB5C Backguage Control, try the following steps to isolate the problem:
        Push the run button again to see if you have the location of the communication error.(ie:right rear, left rear, or 2nd axis)
        Ohm out your control cable as well as your gauge cable, also visually look at both cables if this checks OK, then proceed to the next step
        Check to make sure your d.i.p switch settings are correct. If Ok, proceed to the next step
        Check the servo enable signal at connector J1 pin 8 to pin 12 (12vdc when run button is pushed). If Ok proceed to the next step
        Check for 15vdc at gauge drive board on connector J1 pin 9 to pin 12. If OK, continue to next step
        Check for 2-47vdc on the gauge drive board at connector J3 pin 1 to pin 3. If OK proceed to the next step
        Unplug your encoder connection (J4 on gauge drive board), try to run backgauge. If problem persists, please contact Hurco Technical Support for further assistance.

        Article: 42 | Last updated on: 5/2/2012  2:14 PM
      • I AM GETTING A Y AXIS ERROR ON MY AUTOBEND AB7 CONTROL WHICH STATES "MARKER NOT FOUND"

        Tags:

        This article applies to:
        Autobend Controls 
        Autobend 7 Control 

        Answer:
        If you are getting a Y Axis "Marker Not Found Error" on your Autobend AB7, try the following items to see if this clears the error:
        Clean the linear scale glass with q-tips and alcohol
        Check the condition of the linear scale harness between the scale and J10 on the motion module
        Locate the marker pulse and marker pulse high with an o-scope on J10-5 and J10-6.
        If you continue to have problems, contact Hurco Technical Support for addtional information.

        Article: 41 | Last updated on: 5/2/2012  2:14 PM
      • MY KEYBOARD IS NOT WORKING ON MY AUTOBEND 7 CONTROL

        Tags:

        This article applies to:
        Autobend Controls 
        Autobend 7 Control 

        Answer:
        If some of the keys are not responding on your AB7 Control, try to do the keyboard test that is attached as an attachment. Ohm out the control cable, if both check good, then replace the main board. Main Board Part Number is 415-0124-500T. If the keyboard is bad, order Part Number 405-3001-026.

        Article: 40 | Last updated on: 5/2/2012  2:14 PM
      • MY KEYBOARD IS NOT WORKING ON MY AUTOBEND 7 CONTROL

        Tags:

        This article applies to:
        Autobend Controls 

        Answer:
        If you are having difficulty getting some of your keys to work on your Autobend Backguage Control AB5/5C, please try the following:
        Please open the attachment.
        If the keyboard is bad, order Part Number 405-3001-026 for AB5C and 001-1469-002 for AB5.

        Article: 39 | Last updated on: 5/2/2012  2:13 PM
      • MY KEYBOARD IS NOT WORKING ON MY HURCO AUTOBEND AB5/5C

        Tags:

        This article applies to:
        Autobend Controls 

        Answer:
        If you are having difficulty getting some of your keys to work on your Autobend Backguage Control AB5/5C, please try the following:
        Please open the attachment.
        If the keyboard is bad, order Part Number 405-3001-026 for AB5C and 001-1469-002 for AB5.

        Article: 38 | Last updated on: 5/2/2012  2:13 PM
      • WHAT IS THE PART NUMBER FOR A HYDRAULIC OIL FILTER FOR MY PH SERIES PRESSBRAKE

        Tags:

        This article applies to:
        PH Series 
        Autobend PH 123 
        Autobend PH 124
        Autobend PH 30-12 
        Autobend PH 40-20
        Autobend PH 65-25
        Autobend PH 90-30
        Autobend Press Brake Systems

        Answer:
        For PH30-12 thru and including PH90-30, Order part number 509-0004-007
        For PH123 and PH 124, Order part number 509-0004-008
        You can order via fax at 317-298-2621, e-mail at parts@hurco.com or contact Technical Support.

        Article: 37 | Last updated on: 5/2/2012  2:13 PM
      • WHAT IS THE RECOMMENDED OPERATING TEMPERATURE FOR MY HURCO MACHINE TOOL

        Tags:

        ​This article applies to:
        BMC Series
        UltiMax Controls and Software 
        UltiMax
        VMX Series

        Answer:
        Hurco Machining Centers that are not equipped with the air conditioning option may be operated in ambient temperatures up to 95 F or 35 C, with a relative humidity (non-condensing) up to 95%. If you are going to operate the Machining Center in an enviroment that exceeds the above it is recommended that you purchase the air conditioning option.
        Note: Linear positioning accuracy of the machine tool was set at the factory, in an ambient temperature of 68 F (20 C). Continual operation at higher or lower temperatures may require that you re-compensate the linear positioning accuracy.
        Tips for reducing heat build up:
        Set your machine tool away from external heat sources, such as:
        a window that lets direct sunlight hit the electrical cabinet for long periods
        a heater that directs firced air onto the electrical cabinet
        any type of heat source close to the electrical cabinet.

        Article: 36 | Last updated on: 5/2/2012  2:12 PM
      • WHAT ARE THE SPECIFICATIONS FOR COMPRESSED AIR FOR MY HURCO MACHINING CENTER

        Tags:

        This article applies to:
        VMX24 Machining Center 
        VMX42 Machining Center 
        VMX50 Machining Center 
        VMX64 Machining Center 
        VMX30 Machining Center 
        VMX60 Machining Center 
        VMX84 Machining Center 
        VTC 40 

        Answer:
        The compressed air requirements for my Hurco Machining Center is a continuous supply of clean and dry air is essential for proper machine operation. The following specification must be met:
        5 CFM at 80-100 PSI or 0.14 M3/min at 6-8 bar.
        It is recommended that you do not use quick coupler type fittings at the connection to the FRL unit, or in the supply line to the machine. These fittings restrict the air supply.
        Not in compliance with the above and any damage that is caused may not be covered under Hurco's warranty of normal defects in material and workmanship.

        Article: 35 | Last updated on: 5/2/2012  2:12 PM
      • WHAT TYPE OF OIL SHOULD I USE IN MY PH SERIES PRESS BRAKE AND HOW OFTEN SHOULD I REPLACE AND WHAT ARE THE CAPACITIES OF OIL NEEDED

        Tags:

        This article applies to:
        Metal Fabrication 
        PH Series 
        Autobend PH 124
        Autobend PH 123 
        Autobend PH 30-12 
        Autobend PH 40-20
        Autobend PH 65-25
        Autobend PH 90-30

        Answer:
        The recommeded oil replacement schedule for my PH Series Press Brake is:
        (1) After the first 200 hours of operation (2) Every 1000 hours of operation there after.
        Recommended Hydraulic Oil Types:
        BP HL 65
        ESSO TERESO 43
        SHELL TELLUS T32
        MOBIL DTE 13
        Or any equivalent of the above can be used.
        The capacity of oil required per Press Brake Model:
        · PH30-12 uses 10.5 US Gallons
        · PH40-20 uses 10.5 US Gallons
        · PH65-25 uses 15.8 US Gallons
        · PH90-30 uses 21.1 US Gallons
        · PH 123 uses 26.4 US Gallons
        · PH 124 uses 39.6 US Gallons

        Article: 34 | Last updated on: 5/2/2012  2:11 PM
      • IF ULTIMAX REPORTS ERROR MESSAGE "INTERNAL MOTION CTRL ERROR ON XXXX, CODE=XXXX"

        Tags:

        This article applies to:
        UltiMax
        UltiMax Controls and Software 

        Answer:
        If UTILMAX is reporting Error Message " INTERNAL MOTION CONTROL CTRL ERROR ON XXXX, CODE=XXXX":
        PROBLEM: Program and Machine Speed compatability issue
        SOLUTION: (1)Reduce Program Feed rate (2) do not use axis over ride pot while program is running (3) power down the control (4) If problem persists, send a copy of the program with error message toservice@hurco.com or contact Hurco Technical Support for other solutions.

        Article: 33 | Last updated on: 5/2/2012  2:11 PM
      • IF ULTIMAX REPORTS ERROR MESSAGE "MOTION CONTROLLER COMMUNICATION FAILURE"

        Tags:

        This article applies to:
        UltiMax

        Answer:
        The DSP or Matrix 4 Circuit Board is not communicating with the system.
        (1) Remove and re-seat the DSP PCB (2) re seat harness to DSP PCB (3) Move DSP PCB to another slot in card rack (4) Replace DSP PCB (5) Replace CPU.
        If the above listed items do not fix problem, please Contact Hurco Technical Support for further solutions.

        Article: 31 | Last updated on: 5/2/2012  2:10 PM
      • MAX 32 CONTROL BLANK ON BOOT UP

        Tags:

        This article applies to:
        UltiMax
        UltiMax Controls and Software 

        Answer:
        If you get a black screen with your Max 32 Control upon boot boot up, then ensure a floppy disk is not in the disk drive. If no floppy disk in disk drive, try booting off of executive disks. If problem persists, contact Hurco Technical Support.

         

        Article: 30 | Last updated on: 5/2/2012  2:10 PM
      • IF ULTIMAX REPORTS ERROR MESSAGE "INITIALING NAVIGATION SUBSYSTEM ERROR"

        Tags:

        This article applies to:
        BMC Series
        Machining Centers 
        UltiMax

        Answer:
        The problem is that the saveprog.hd3 file on the D: Drive is corrupted. So, hook up an external keyboard and boot up a DOS 5.0 or higher bootable disk and delete the saveprog.hd3 file from the D: drive.  

        Article: 29 | Last updated on: 5/2/2012  2:09 PM
      • WHAT TYPE OF COOLANT IS RECOMMENDED FOR USE ON HURCO MACHINE TOOLS

        Tags:

        This article applies to:
        Hurco Products 
        Machining Centers 

        Answer:
        In selecting a coolant to be used in a Hurco Machine Tool the Coolant should have these qualities:
        Suitable for the workpiece material and machining operation
        soluable in water and having good mixing properties
        mineral oil content of at least 35%. (synthetic coolants and coolants that contain too little mineral oil will gum the slideways when in contact with the slideway lube oil)
        no aggressive additives; however, suitable additives can increase cutting capacity
        adequate rust protection at proper concentration
        anti-form, anti-bacteria and anti-fungi agents
        no skin irritation when prepared to manufacturer's specifications
        penetrating lubrication oil or "leak oil" should float on the surface of the coolant (instead of dissolving into the coolant)
        Hurco recommends to use a non-synthetic water soluble oil, such as HOCUT 795 H or equivalent to prevent damage to the machine tools slideways, precision ballscrews and the painted surfaces. HOCUT 795 is offered by Houghton International, Inc. Can be found on the web www.houghtonintl.com.
        Failure of devices or performance problems related to the coolant are not a defect in Hurco's material or workmanship, and will not be covered by Hurco's warranty.

        Article: 28 | Last updated on: 5/2/2012  2:09 PM
      • IF ULTIMAX REPORTS "MISSING OPERATION SYSTEM

        Tags:

        This article applies to:
        UltiMax

        Answer:
        If ULTIMAX reports "MISSING OPERATION SYSTEM", then it does not recognize hard drive. Therefore, one should acquire an external keyboard and a version 5 or higher of DOS, put the disk in the disk drive and boot up. If you get the message "invalid media type" check the BIOS for proper hard drive.

        Article: 27 | Last updated on: 5/2/2012  2:08 PM
      • IF ULTIMAX REPORTS THE ERROR MESSAGE "DISK SUB SYSTEM FAILURE

        Tags:

        This article applies to:
        UltiMax
        Answer:
        The problem is that the system does not recognize the hard drive. Check Bios, try to re format the hard drive and start over. If this does not work, contact Hurco Technical Support for further assistance.
         

        Article: 25 | Last updated on: 5/2/2012  2:08 PM
      • HOW DO I CONTACT HURCO TECHNICAL SUPPORT

        Tags:

        This article applies to:

        • Hurco Products 
        • Hurco Support

        Answer:

        Hurco Technical Support Can be contacted via:
        Telephone: 1-800-638-1849 Menu Option
        Fax: 1-317-298-2621
        E-Mail for Service Support: service@hurco.com
        E-Mail for Parts Support: parts@hurco.com
         
        Hours of Operation are Monday thru Friday 7AM to 6PM EST.
        Hurco Corporate Headquarters are located in Indianapolis, IN.
        Article: 24 | Last updated on: 5/2/2012  2:07 PM
      • IF ULTIMAX REPORTS ERROR MESSAGE 245

        Tags:

        ​This article applies to:
        UltiMax

        Answer:
        The problem is that the hard drive is bad or a virus has been indicated. Therefore, check for virus by performing a virus scan. Check to ensure C: and D: drive are present. Contact Hurco Technical Support for additional support. Recommend Hurco Service Engineer

        Article: 23 | Last updated on: 5/2/2012  2:07 PM
      • IF ULTIMAX REPORTS ERROR MESSAGE 242

        Tags:

        This article applies to:
        UltiMax

        Answer:
        The problem is with the hard drive size. Check the Bios for Hard Drive which will require an external keyboard. Contact Hurco Technical Support for additional support or Recommend Hurco Service Engineer.

        Article: 22 | Last updated on: 5/2/2012  2:07 PM
      • IF ULTIMAX REPORTS ERROR MESSAGE 244

        Tags:

        This article applies to:
        UltiMax

        Answer:
        If ULTIMAX reports error message "244", this means the ULTIMAX is reporting an invalid volume label. Correct the volume label on the appropriate drive and contract Hurco Technical Support for additional support.

        Article: 20 | Last updated on: 5/2/2012  2:06 PM
      • UNIVERSAL KWICK SWITCH 200 PART NUMBERS FOR MY KM3 TYPE HURCO KNEE MILL

        Tags:

        This article applies to:

        • KM3 KNEEMILL

        Answer:

        Universal KWIK SWITCH 200 Part Numbers for
        B /Bx Knee Mills, MB1
        ULTIMAX Knee Mills
         
        Problem description:
        Repair parts.
         
        Part Description: Lee Spring
         
        Item Number LEE SPRING713-0010-040 ROLL PIN 332” X 5/16 LG713-0010-041
        RELEASE PIN 713-0010-042
        WEAR PLUG ASSEMBLY713-0010-043

         

        Article: 16 | Last updated on: 5/2/2012  2:03 PM
      • IF ULTIMAX REPORTS ERROR MESSAGE "NT LDR MISSING

        Tags:

        This article applies to:

        • UltiMax
        Answer:
        If Ultimax reports an error message "NT LDR MISSING", then there is a diskette in the floppy. To fix, remove the floppy from the drive.
        Article: 13 | Last updated on: 5/2/2012  2:02 PM
      • CHECKING AXIS POSITIONING ON A HURCO MACHINE TOOL

        Tags:

        This article applies to:

        • Hurco Products 

        Answer:

        Assume X axis, could be any axis, the procedure will work for any axis with suitable modification.
        1. Set up a fixed point. Can be the edge of a vise jaw or a pin or block attached to the table.
        2. Set up a dial indicator (“.0001” preferable). Use a magnetic base to head / spindle assembly.
        3. Set up part zero same as you would for a part program.
        4. Set indicator to read 0.0000” against the fixed point.
        5. Jog X away from part zero.
        6. Program the control to position away from part zero then to return to zero (Auto Run Mode).
        7. Program a stop block at part zero to read the indicator. Record the indicator reading.
        8. Modify the program to do multiples passes (10 or more) before stopping.

        If the error continues to grow in the same direction, you most likely have a bad encoder.
        If the error remains in a fixed range, say (+/- .0150”); Visually inspect the mechanical set up of the axis thrust bearings.
        Check the endplay on the ball screw, at the motor end if possible. This can done by setting an indicator against the end of the ball screw and jogging the axis back & forth. You should have 0.0003 to 0.0005” in most cases.

        Using grease to stick Ball Bearing to the screw end will give a better reading.
         
        Also check for play in the ball nut assembly. This can be Done by jogging the axis up to an indicator affixed to the spindle / head, load the indicator to 0.010” to 0.015”. Record the displayed axis position. Slowly jog away from the indicator until the indicator just shows a change in axis position. Calculate the change in displayed position (subtract the two readings.)
        How far does the control indicate the axis has moved before the indicator reports change?.
        This is the amount of error in the ballscrew & nut assembly. Less than 0.0003” to 0.0005” is normal.
        The control can compensate for a small amount of error, as long as the error is stable. If the error varies from move to move replace the ball screw & nut assembly.

         

        Article: 11 | Last updated on: 5/2/2012  2:01 PM
      • SET UP PROCEDURE FOR SPINDLE SPEED PCB FOR HURCO KM3/3P TYPE KNEEMILLS

        Tags:

        This article applies to:

        • KM3 KNEEMILL
        • KM3P KNEEMILL


          Answer:

        PROCEDURE TO SET UP SPINDLE SPEED CONTROLLER FOR
        KM3/3P TYPE KNEEMILLS
         
        Problem description:
        Setup of the Automatic Spindle speed controller PCB 713-0012-442
        Adjustments:
        P1- Adjusts the F/V converter output.
        P2- Adjusts for acceptable RPM.
        P3- Not used.
        P4- Adjusts the acceptable RPM window. CW - more accurate; CCW - less accurate.
        P5- Not used.
        P6- Not used.
        P7- Adjusts the wait and hold times. CW - shorter; CCW - longer.
        P8- Not used.

         

        Article: 10 | Last updated on: 5/2/2012  2:00 PM
      • IF ULTIMAX REPORTS ERROR MESSAGE "INVALID MEDIA TYPE"

        Tags:

        Answer:

        The problem is that Hurco.ldr and execprog, and or other software is corrupted. So, the hard drive needs to be reformatted and software reloaded. Recommend Hurco Service to repair.

         

        Article: 7 | Last updated on: 5/1/2012  5:54 PM
      • TAPE READER IS NOT WORKING ON MY B/BX TYPE HURCO MACHINE TOOL

        Tags:


        Answer:
        Due to the rapid changes in electronics and changes in today’s market place, the MASTER TAPES on the “B/Bx” control machines are no longer available.
        The Tape reader manufacture dropped the line & support several years ago.
        We are recommending our customers to upgrade to the TAPE READER EMULATOR.
        This device and software package will allow you to save your parts programs to IBM style PC. The EMULATOR will load the master and part programs from the PC to the machine.
        The EMULATOR is available from:
        COMPUTERISED MOTION CONTROL INC. 
        Don Chrysler
        1540 A. 19th ST North
        St. PETERSBURG, Fl. 33713 
        (800)-497-6441
        (727)525-6206 FAX
        (813)-822-8684 TECH SUPPORT

         

        Article: 5 | Last updated on: 5/1/2012  5:54 PM
      • SET UP PROCEDURE FOR SPINDLE SPEED PCB FOR HURCO KM3/3P TYPE KNEEMILLS

        Tags:

        Answer:

        PROCEDURE TO SET UP SPINDLE SPEED CONTROLLER FOR
        KM3/3P TYPE KNEEMILLS
         
        Problem description:
        Setup of the Automatic Spindle speed controller PCB 713-0012-442
         
        Adjustments:
                    P1-       Adjusts the F/V converter output.
                    P2-       Adjusts for acceptable RPM.
                    P3-       Not used.
                    P4-       Adjusts the acceptable RPM window. CW - more accurate; CCW - less accurate.
                    P5-       Not used.
                    P6-       Not used.
                    P7-       Adjusts the wait and hold times. CW - shorter; CCW - longer.
                    P8-       Not used.

         

        Article: 3 | Last updated on: 5/1/2012  5:53 PM