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The service department has compiled a list of answers for questions customers frequently ask. To save time, you can search the FAQs to see if your question has already been answered.


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  • Article: 3

    SET UP PROCEDURE FOR SPINDLE SPEED PCB FOR HURCO KM3/3P TYPE KNEEMILLS

    Tags:

    Answer:

    PROCEDURE TO SET UP SPINDLE SPEED CONTROLLER FOR
    KM3/3P TYPE KNEEMILLS
     
    Problem description:
    Setup of the Automatic Spindle speed controller PCB 713-0012-442
     
    Adjustments:
                P1-       Adjusts the F/V converter output.
                P2-       Adjusts for acceptable RPM.
                P3-       Not used.
                P4-       Adjusts the acceptable RPM window. CW - more accurate; CCW - less accurate.
                P5-       Not used.
                P6-       Not used.
                P7-       Adjusts the wait and hold times. CW - shorter; CCW - longer.
                P8-       Not used.

     

    Published: 5/1/2012  5:53 PM | 0  Comments | 0  Links to this post
  • Article: 5

    TAPE READER IS NOT WORKING ON MY B/BX TYPE HURCO MACHINE TOOL

    Tags:


    Answer:
    Due to the rapid changes in electronics and changes in today’s market place, the MASTER TAPES on the “B/Bx” control machines are no longer available.
    The Tape reader manufacture dropped the line & support several years ago.
    We are recommending our customers to upgrade to the TAPE READER EMULATOR.
    This device and software package will allow you to save your parts programs to IBM style PC. The EMULATOR will load the master and part programs from the PC to the machine.
    The EMULATOR is available from:
    COMPUTERISED MOTION CONTROL INC. 
    Don Chrysler
    1540 A. 19th ST North
    St. PETERSBURG, Fl. 33713 
    (800)-497-6441
    (727)525-6206 FAX
    (813)-822-8684 TECH SUPPORT

     

    Published: 5/1/2012  5:54 PM | 0  Comments | 0  Links to this post
  • Article: 10

    SET UP PROCEDURE FOR SPINDLE SPEED PCB FOR HURCO KM3/3P TYPE KNEEMILLS

    Tags:

    This article applies to:

    • KM3 KNEEMILL
    • KM3P KNEEMILL


      Answer:

    PROCEDURE TO SET UP SPINDLE SPEED CONTROLLER FOR
    KM3/3P TYPE KNEEMILLS
     
    Problem description:
    Setup of the Automatic Spindle speed controller PCB 713-0012-442
    Adjustments:
    P1- Adjusts the F/V converter output.
    P2- Adjusts for acceptable RPM.
    P3- Not used.
    P4- Adjusts the acceptable RPM window. CW - more accurate; CCW - less accurate.
    P5- Not used.
    P6- Not used.
    P7- Adjusts the wait and hold times. CW - shorter; CCW - longer.
    P8- Not used.

     

    Published: 5/2/2012  2:00 PM | 0  Comments | 0  Links to this post
  • Article: 11

    CHECKING AXIS POSITIONING ON A HURCO MACHINE TOOL

    Tags:

    This article applies to:

    • Hurco Products 

    Answer:

    Assume X axis, could be any axis, the procedure will work for any axis with suitable modification.
    1. Set up a fixed point. Can be the edge of a vise jaw or a pin or block attached to the table.
    2. Set up a dial indicator (“.0001” preferable). Use a magnetic base to head / spindle assembly.
    3. Set up part zero same as you would for a part program.
    4. Set indicator to read 0.0000” against the fixed point.
    5. Jog X away from part zero.
    6. Program the control to position away from part zero then to return to zero (Auto Run Mode).
    7. Program a stop block at part zero to read the indicator. Record the indicator reading.
    8. Modify the program to do multiples passes (10 or more) before stopping.

    If the error continues to grow in the same direction, you most likely have a bad encoder.
    If the error remains in a fixed range, say (+/- .0150”); Visually inspect the mechanical set up of the axis thrust bearings.
    Check the endplay on the ball screw, at the motor end if possible. This can done by setting an indicator against the end of the ball screw and jogging the axis back & forth. You should have 0.0003 to 0.0005” in most cases.

    Using grease to stick Ball Bearing to the screw end will give a better reading.
     
    Also check for play in the ball nut assembly. This can be Done by jogging the axis up to an indicator affixed to the spindle / head, load the indicator to 0.010” to 0.015”. Record the displayed axis position. Slowly jog away from the indicator until the indicator just shows a change in axis position. Calculate the change in displayed position (subtract the two readings.)
    How far does the control indicate the axis has moved before the indicator reports change?.
    This is the amount of error in the ballscrew & nut assembly. Less than 0.0003” to 0.0005” is normal.
    The control can compensate for a small amount of error, as long as the error is stable. If the error varies from move to move replace the ball screw & nut assembly.

     

    Published: 5/2/2012  2:01 PM | 0  Comments | 0  Links to this post
  • Article: 20

    IF ULTIMAX REPORTS ERROR MESSAGE 244

    Tags:

    This article applies to:
    UltiMax

    Answer:
    If ULTIMAX reports error message "244", this means the ULTIMAX is reporting an invalid volume label. Correct the volume label on the appropriate drive and contract Hurco Technical Support for additional support.

    Published: 5/2/2012  2:06 PM | 0  Comments | 0  Links to this post
  • Article: 22

    IF ULTIMAX REPORTS ERROR MESSAGE 242

    Tags:

    This article applies to:
    UltiMax

    Answer:
    The problem is with the hard drive size. Check the Bios for Hard Drive which will require an external keyboard. Contact Hurco Technical Support for additional support or Recommend Hurco Service Engineer.

    Published: 5/2/2012  2:07 PM | 0  Comments | 0  Links to this post
  • Article: 23

    IF ULTIMAX REPORTS ERROR MESSAGE 245

    Tags:

    ​This article applies to:
    UltiMax

    Answer:
    The problem is that the hard drive is bad or a virus has been indicated. Therefore, check for virus by performing a virus scan. Check to ensure C: and D: drive are present. Contact Hurco Technical Support for additional support. Recommend Hurco Service Engineer

    Published: 5/2/2012  2:07 PM | 0  Comments | 0  Links to this post
  • Article: 27

    IF ULTIMAX REPORTS "MISSING OPERATION SYSTEM

    Tags:

    This article applies to:
    UltiMax

    Answer:
    If ULTIMAX reports "MISSING OPERATION SYSTEM", then it does not recognize hard drive. Therefore, one should acquire an external keyboard and a version 5 or higher of DOS, put the disk in the disk drive and boot up. If you get the message "invalid media type" check the BIOS for proper hard drive.

    Published: 5/2/2012  2:08 PM | 0  Comments | 0  Links to this post
  • Article: 28

    WHAT TYPE OF COOLANT IS RECOMMENDED FOR USE ON HURCO MACHINE TOOLS

    Tags:

    This article applies to:
    Hurco Products 
    Machining Centers 

    Answer:
    In selecting a coolant to be used in a Hurco Machine Tool the Coolant should have these qualities:
    Suitable for the workpiece material and machining operation
    soluable in water and having good mixing properties
    mineral oil content of at least 35%. (synthetic coolants and coolants that contain too little mineral oil will gum the slideways when in contact with the slideway lube oil)
    no aggressive additives; however, suitable additives can increase cutting capacity
    adequate rust protection at proper concentration
    anti-form, anti-bacteria and anti-fungi agents
    no skin irritation when prepared to manufacturer's specifications
    penetrating lubrication oil or "leak oil" should float on the surface of the coolant (instead of dissolving into the coolant)
    Hurco recommends to use a non-synthetic water soluble oil, such as HOCUT 795 H or equivalent to prevent damage to the machine tools slideways, precision ballscrews and the painted surfaces. HOCUT 795 is offered by Houghton International, Inc. Can be found on the web www.houghtonintl.com.
    Failure of devices or performance problems related to the coolant are not a defect in Hurco's material or workmanship, and will not be covered by Hurco's warranty.

    Published: 5/2/2012  2:09 PM | 0  Comments | 0  Links to this post
  • Article: 30

    MAX 32 CONTROL BLANK ON BOOT UP

    Tags:

    This article applies to:
    UltiMax
    UltiMax Controls and Software 

    Answer:
    If you get a black screen with your Max 32 Control upon boot boot up, then ensure a floppy disk is not in the disk drive. If no floppy disk in disk drive, try booting off of executive disks. If problem persists, contact Hurco Technical Support.

     

    Published: 5/2/2012  2:10 PM | 0  Comments | 0  Links to this post
  • Article: 33

    IF ULTIMAX REPORTS ERROR MESSAGE "INTERNAL MOTION CTRL ERROR ON XXXX, CODE=XXXX"

    Tags:

    This article applies to:
    UltiMax
    UltiMax Controls and Software 

    Answer:
    If UTILMAX is reporting Error Message " INTERNAL MOTION CONTROL CTRL ERROR ON XXXX, CODE=XXXX":
    PROBLEM: Program and Machine Speed compatability issue
    SOLUTION: (1)Reduce Program Feed rate (2) do not use axis over ride pot while program is running (3) power down the control (4) If problem persists, send a copy of the program with error message toservice@hurco.com or contact Hurco Technical Support for other solutions.

    Published: 5/2/2012  2:11 PM | 0  Comments | 0  Links to this post
  • Article: 34

    WHAT TYPE OF OIL SHOULD I USE IN MY PH SERIES PRESS BRAKE AND HOW OFTEN SHOULD I REPLACE AND WHAT ARE THE CAPACITIES OF OIL NEEDED

    Tags:

    This article applies to:
    Metal Fabrication 
    PH Series 
    Autobend PH 124
    Autobend PH 123 
    Autobend PH 30-12 
    Autobend PH 40-20
    Autobend PH 65-25
    Autobend PH 90-30

    Answer:
    The recommeded oil replacement schedule for my PH Series Press Brake is:
    (1) After the first 200 hours of operation (2) Every 1000 hours of operation there after.
    Recommended Hydraulic Oil Types:
    BP HL 65
    ESSO TERESO 43
    SHELL TELLUS T32
    MOBIL DTE 13
    Or any equivalent of the above can be used.
    The capacity of oil required per Press Brake Model:
    · PH30-12 uses 10.5 US Gallons
    · PH40-20 uses 10.5 US Gallons
    · PH65-25 uses 15.8 US Gallons
    · PH90-30 uses 21.1 US Gallons
    · PH 123 uses 26.4 US Gallons
    · PH 124 uses 39.6 US Gallons

    Published: 5/2/2012  2:11 PM | 0  Comments | 0  Links to this post
  • Article: 35

    WHAT ARE THE SPECIFICATIONS FOR COMPRESSED AIR FOR MY HURCO MACHINING CENTER

    Tags:

    This article applies to:
    VMX24 Machining Center 
    VMX42 Machining Center 
    VMX50 Machining Center 
    VMX64 Machining Center 
    VMX30 Machining Center 
    VMX60 Machining Center 
    VMX84 Machining Center 
    VTC 40 

    Answer:
    The compressed air requirements for my Hurco Machining Center is a continuous supply of clean and dry air is essential for proper machine operation. The following specification must be met:
    5 CFM at 80-100 PSI or 0.14 M3/min at 6-8 bar.
    It is recommended that you do not use quick coupler type fittings at the connection to the FRL unit, or in the supply line to the machine. These fittings restrict the air supply.
    Not in compliance with the above and any damage that is caused may not be covered under Hurco's warranty of normal defects in material and workmanship.

    Published: 5/2/2012  2:12 PM | 0  Comments | 0  Links to this post
  • Article: 36

    WHAT IS THE RECOMMENDED OPERATING TEMPERATURE FOR MY HURCO MACHINE TOOL

    Tags:

    ​This article applies to:
    BMC Series
    UltiMax Controls and Software 
    UltiMax
    VMX Series

    Answer:
    Hurco Machining Centers that are not equipped with the air conditioning option may be operated in ambient temperatures up to 95 F or 35 C, with a relative humidity (non-condensing) up to 95%. If you are going to operate the Machining Center in an enviroment that exceeds the above it is recommended that you purchase the air conditioning option.
    Note: Linear positioning accuracy of the machine tool was set at the factory, in an ambient temperature of 68 F (20 C). Continual operation at higher or lower temperatures may require that you re-compensate the linear positioning accuracy.
    Tips for reducing heat build up:
    Set your machine tool away from external heat sources, such as:
    a window that lets direct sunlight hit the electrical cabinet for long periods
    a heater that directs firced air onto the electrical cabinet
    any type of heat source close to the electrical cabinet.

    Published: 5/2/2012  2:12 PM | 0  Comments | 0  Links to this post
  • Article: 38

    MY KEYBOARD IS NOT WORKING ON MY HURCO AUTOBEND AB5/5C

    Tags:

    This article applies to:
    Autobend Controls 

    Answer:
    If you are having difficulty getting some of your keys to work on your Autobend Backguage Control AB5/5C, please try the following:
    Please open the attachment.
    If the keyboard is bad, order Part Number 405-3001-026 for AB5C and 001-1469-002 for AB5.

    Published: 5/2/2012  2:13 PM | 0  Comments | 0  Links to this post
  • Article: 39

    MY KEYBOARD IS NOT WORKING ON MY AUTOBEND 7 CONTROL

    Tags:

    This article applies to:
    Autobend Controls 

    Answer:
    If you are having difficulty getting some of your keys to work on your Autobend Backguage Control AB5/5C, please try the following:
    Please open the attachment.
    If the keyboard is bad, order Part Number 405-3001-026 for AB5C and 001-1469-002 for AB5.

    Published: 5/2/2012  2:13 PM | 0  Comments | 0  Links to this post
  • Article: 40

    MY KEYBOARD IS NOT WORKING ON MY AUTOBEND 7 CONTROL

    Tags:

    This article applies to:
    Autobend Controls 
    Autobend 7 Control 

    Answer:
    If some of the keys are not responding on your AB7 Control, try to do the keyboard test that is attached as an attachment. Ohm out the control cable, if both check good, then replace the main board. Main Board Part Number is 415-0124-500T. If the keyboard is bad, order Part Number 405-3001-026.

    Published: 5/2/2012  2:14 PM | 0  Comments | 0  Links to this post
  • Article: 41

    I AM GETTING A Y AXIS ERROR ON MY AUTOBEND AB7 CONTROL WHICH STATES "MARKER NOT FOUND"

    Tags:

    This article applies to:
    Autobend Controls 
    Autobend 7 Control 

    Answer:
    If you are getting a Y Axis "Marker Not Found Error" on your Autobend AB7, try the following items to see if this clears the error:
    Clean the linear scale glass with q-tips and alcohol
    Check the condition of the linear scale harness between the scale and J10 on the motion module
    Locate the marker pulse and marker pulse high with an o-scope on J10-5 and J10-6.
    If you continue to have problems, contact Hurco Technical Support for addtional information.

    Published: 5/2/2012  2:14 PM | 0  Comments | 0  Links to this post
  • Article: 42

    COMMUNICATION ERROR ON MY AB5/5C CONTROL

    Tags:

    This article applies to:
    Autobend Controls 
    Answer:
    PROBLEM:
    If you are getting a "COMMUNICATION ERROR" on your Hurco AB5/AB5C Backguage Control, try the following steps to isolate the problem:
    Push the run button again to see if you have the location of the communication error.(ie:right rear, left rear, or 2nd axis)
    Ohm out your control cable as well as your gauge cable, also visually look at both cables if this checks OK, then proceed to the next step
    Check to make sure your d.i.p switch settings are correct. If Ok, proceed to the next step
    Check the servo enable signal at connector J1 pin 8 to pin 12 (12vdc when run button is pushed). If Ok proceed to the next step
    Check for 15vdc at gauge drive board on connector J1 pin 9 to pin 12. If OK, continue to next step
    Check for 2-47vdc on the gauge drive board at connector J3 pin 1 to pin 3. If OK proceed to the next step
    Unplug your encoder connection (J4 on gauge drive board), try to run backgauge. If problem persists, please contact Hurco Technical Support for further assistance.

    Published: 5/2/2012  2:14 PM | 0  Comments | 0  Links to this post
  • Article: 43

    MY X AXIS ON MY HURCO AB7 AUTOBEND CONTROL IS NOT MOVING

    Tags:

    This article applies to:
    Autobend Backgauges
    Autobend 7 Control 
    Metal Fabrication 
    Autobend Controls 

    Answer:
    My X Axis is not moving on my Hurco AB7 Autobend Control.
    Try the following steps:
    Make sure that the motion module and main board are seated together
    Check to see that the green run light on the Copley amp. lights up when the run button is pushed.
    Check the dac, servo enable and the input voltage (47 or 63 vdc) on the Copley amp.
    Make sure that the connections on the motor and tach are secure.
    Move the backgauge by hand to see if you have any mechanical binding.
    Check for an opening winding on the motor (1 ohm), and tach (47ohm).
    Check for motor output (3-5vdc), and tach (2-3vdc) when moving the backgauge hand.
    If the problem persists, contact Hurco Technical Support for additional information.

    Published: 5/2/2012  2:15 PM | 0  Comments | 0  Links to this post
  • Article: 44

    MY AB5 AUTOBEND CONTROL HAS NO DISPLAY

    Tags:

    This article applies to:
    Autobend Controls 

    Answer:
    PROBLEM:
    My Hurco AB5 Autobend Control has no Display.
    Push the run button to see if the backgauge calibrates. If OK proceed to the next step
    Check for 5vdc between the main board and the dot matrix board. If OK proceed to the next step
    Ohm out the gray ribbon between the main board and the dot matrix. If OK, proceed to the next step
    If any of the above items are not correct you have a bad main board part number 001-1530-003
    Contact Hurco Technical Support at 1-800-638-1849 or fax order to 1-317-298-2621 or e-mail toparts@hurco.com

    Published: 5/2/2012  2:15 PM | 0  Comments | 0  Links to this post
  • Article: 45

    HOW DO I MAINTAIN MY HURCO AUTOBEND BACKGAUGE COMPONENTS

    Tags:

    ​This article applies to:
    Autobend Backgauges
    Autobend LP11
    Autobend LP21
    Autobend LP22
    Autobend LP22-54

    Answer:
    Clean the guide rods and ballscrew with a clean lint free cloth. Use 10 weight oil to lube both the guide rods and ballscrew.
    For cleaning the linear scale channel, use a clean lint free cloth and lubricate with a lithium base grease.

    Published: 5/2/2012  2:15 PM | 0  Comments | 0  Links to this post
  • Article: 46

    MY AB7 HURCO AUTOBEND CONTROL IS REPORTING A "MOTION ERROR"

    Tags:

    This article applies to:
    Autobend Controls 
    Autobend 7 Control 

    Answer:
    ITEMS TO CHECK:
    Does the backguage move?
    Check for mechanical binding on the ballscrew.
    Check encoder for proper operation.
    Check to make sure you are getting 2-63vdc at the motor when the run button is pressed.
    Does the green run light on the Copley Amp come on when the run button is pressed?
    If the problem persists, contact Hurco Technical Support for further assistance.

    Published: 5/2/2012  2:16 PM | 0  Comments | 0  Links to this post
  • Article: 47

    MY HURCO AUTOBEND AB5/5C CONTROL IS REPORTING A "MOTION ERROR"

    Tags:

    This article applies to:

    • Autobend Controls 

    Answer:

    If your Hurco Autobend 5/5C Control is reporting the following error message "MOTION ERROR" check the following:
    1. Check the fuses and circuit breakers inside the Hurco power cabinet and backguage.
    2. Check the servo enable signal at connector J1 pin 8 to pin 12 (on guage drive board), signal should go to 12vdc when the run button is pressed.
    3. Check for 15vdc at connector J1 pin 9 to pin 12 (on guage drive board.
    4. Check for 2-47vdc coming out of the guage drive board on connector J3 pin 1 to pin 3 when you press the run button.
    5. Check for an open winding on the motor (1 ohm), and tach (47 ohm).
    6. Check for output voltage on motor 3-5vdc and tach 203vdc when backguage is moved by hand.
     
    If problems persist contact Hurco Technical Support for further assistance.

     

    Published: 5/2/2012  2:16 PM | 0  Comments | 0  Links to this post
  • Article: 52

    ULTIMAX IS REPORTING NAVIGATION FAULTS

    Tags:

    This article applies to:
    Metal Cutting 
    UltiMax Controls and Software 
    UltiMax

    Answer:
    If Ultimax is reporting Navigation Errors on your Ultimax 3 or Ultimax 4 Control and you are asked to capture the NAVERR Files, please see attached document (SWB_015.doc) on how to capture these errors to be sent to Hurco for review. Also when asked to send the NAVERR Files, please complete the attached (Naverros.pdf) form so Software Engineering has all of the machine information needed to make the correct diagnosis of error. This can be e-mailed to service@hurco.com.

    Published: 5/2/2012  2:17 PM | 0  Comments | 0  Links to this post
  • Article: 58

    HOW TO CHANGE TOOL POTS ON YOUR HURCO SWING ARM TYPE 24 STATION CAT 40 TOOL CHANGER

    Tags:

    This article applies to:
    Machining Centers 
    VMX Series
    VMX24 Machining Center 
    VMX30 Machining Center 
    VMX42 Machining Center 
    VMX50 Machining Center 
    VMX60 Machining Center 
    VMX64 Machining Center 
    VMX84 Machining Center 


    Answer:
    Please see the attached Hurco Technical Information Notice 1135 on how to change the tool pots on your Hurco Machining Center using the 24 station 40 Taper Swing arm Tool Changer.

    Published: 5/2/2012  2:20 PM | 0  Comments | 0  Links to this post
  • Article: 68

    HURCO USA OPERATIONAL WARNING LIGHT INFORMATION

    Tags:

    This article applies to:
    Machining Centers 
    VMX24 Machining Center 
    VMX30 Machining Center 
    VMX42 Machining Center 
    VMX50 Machining Center 
    VMX60 Machining Center 
    VMX64 Machining Center 
    VMX84 Machining Center 
    VTC 40 

    Answer:
    Having Trouble finding information on how to read the Operational Warning Light on your Hurco Machining Center? Please see the attached document.

    Published: 5/2/2012  2:25 PM | 0  Comments | 0  Links to this post